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⚙️Enable API Access in Salesforce

API access needs to be enabled in Salesforce for the user connecting Stacksync to its Salesforce instance.

Follow the steps below to:

  • Enable API access in Salesforce by Profile
  • Enable API access in Salesforce by Permission Set

Enable API access in Salesforce by Profile


1. Click the Gear icon and click Setup.

Salesforce gear icon menu open with the "Setup" option highlighted.


2. Type profiles into the Quick Find box and select Profiles.

3. Click Edit against the Profile you wish to enable API access for.

Salesforce Setup Profiles list found by searching "profiles", with the "Edit" link next to "Standard User" highlighted.

4. Scroll down to Administrative Permissions and check the API Enabled box and click Save.

Salesforce profile Administrative Permissions with the "API Enabled" checkbox highlighted and checked.

The API in Salesforce is now enabled for the modified profile. All users with this profile now have API enabled permissions.


Optional: If your sync includes the ContentDocumentLink object (used for Salesforce Files / attachments), also enable the Query All Files permission in the same permission set. This only works for custom profiles, salesforce standard profiles do not allow you to turn enable this permission.

5. In your custom profile scroll down to Administrative Permissions section and enable Query all data

Salesforce custom profile Administrative Permissions with the "Query All Files" checkbox highlighted and checked.

Learn more in this Salesforce documentation.

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