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NetSuite

Authorize NetSuite

9 min read

If you do not see the following screens to create your API token, it means that you do not have the necessary access rights to authorize your NetSuite instance. An admin role is necessary to perform the connection setup.

  1. Log in to your NetSuite account and navigate to Setup > Company > Enable Features.

    NetSuite Setup menu open to Company with "Enable Features" highlighted.

    Navigate to the NetSuite features configuration panel

    1. Under the ”SuiteCloud” header make sure the REST WEB SERVICES checkbox is checked.

      NetSuite "Enable Features" page with the "SuiteCloud" tab highlighted.

      Click "SuiteCloud"

      NetSuite SuiteCloud features with "SOAP Web Services" and "REST Web Services" checked under SuiteTalk (Web Services).

      In the SuiteTalk section, enable SOAP WEB SERVICES and REST WEB SERVICES.

    2. Under the ”Manage Authentication” header make sure the TOKEN-BASED AUTHENTICATION checkbox is checked.

      NetSuite Manage Authentication features with the "Token-Based Authentication" checkbox checked and highlighted.

      Activate Token-Based Authentication

    3. Click the save button at the bottom of the page.

  2. Navigate to Setup > Integration > Manage Integrations > New.

    NetSuite Setup menu open to Integration, then Manage Integrations, with "New" highlighted.

    Create a new integration in NetSuite

    NetSuite new Integration form with Name and State "Enabled", and "Token-Based Authentication" checked on the Authentication tab.

    Configure the new Stacksync integration in NetSuite

    1. Select Token-based Authentication only

    2. Click the save button.

    3. The client credentials will now be displayed and be sure to copy the Consumer ID and Consumer Secret.

      NetSuite saved Integration confirmation with the masked Consumer Key / Client ID and Consumer Secret / Client Secret highlighted.

      Save the "Consumer ID" and "Consumer Secret" values safely (to be used in the next steps of this tutorial).

  3. Navigate to the homepage by clicking the home icon.

    NetSuite top navigation bar with the home icon highlighted and an arrow pointing to it, leading to the Home dashboard.

    Navigate to the NetSuite homepage

  4. At the bottom left corner click the Manage Access Tokens button.

    NetSuite Home dashboard with the "Manage Access Tokens" link highlighted in the Settings portlet at the bottom left.

    Click "Manage Access Tokens"

    NetSuite "My Access Tokens" page with the "New My Access Token" button highlighted.

    Click "New Access Token"

    1. Select the Application Name you created for this integration.
    2. Enter a ”Token Name”.
    3. Save your new access token.
    4. The token credentials will now be displayed. Copy the ”Token ID” & ”Token Secret”.
    NetSuite Access Token confirmation page showing the Token ID and Token Secret values (blurred) highlighted for copying.

    Save "Token ID" and "Token Secret" values safely (to be used in the next steps of this tutorial).

  5. Get the Account ID from the URL, the domain name has the following format: <account_id>.app.netsuite.com .

  6. You now have all the necessary credentials to grant Stacksync access to your NetSuite account. Go back to the Stacksync dashboard at https://app.stacksync.com.

    Stacksync "Create a Connection" page with the NetSuite app tile highlighted among connectors like Salesforce and HubSpot.

    Click on the "NetSuite" connector icon

Stacksync NetSuite connection dialog with Account ID, Token ID, Token Secret, Client ID and Client Secret fields and "Authorize App".

Insert the credentials obtained from the preview steps in the NetSuite app

You successfully granted Stacksync access to your NetSuite account! 🎉
Feel free to reach out to us at hello@stacksync.com if there is anything we can help with!

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