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Add NoteID to an Acumatica Generic Inquiry

Include NoteID in a Generic Inquiry for real-time updates.

Stacksync uses NoteID to identify records in real-time notifications.

1. Open the Generic Inquiry

Open the Acumatica screen for the object you want to sync.

For example, to configure customers:

  1. Open Customers.
  2. Select Customization.
  3. Select Edit Generic Inquiry.
Acumatica Customers screen with the Customization menu open and "Edit Generic Inquiry" highlighted

2. Create a Generic Inquiry

Update an existing Generic Inquiry or create a copy.

Create a copy to preserve the original inquiry:

  1. Select the Clipboard icon.

  2. Select Copy.

    Acumatica Generic Inquiry screen with the clipboard menu open and "Copy" highlighted
  3. Select + to create a Generic Inquiry.

    Acumatica Generic Inquiry screen for AR-Customers with the + (add new record) button highlighted
  4. Enter a name for the new inquiry.

  5. Select the Clipboard icon again.

  6. Select Paste.

    Acumatica Generic Inquiry clipboard menu with "Paste" highlighted to paste the copied inquiry into the new record

The inquiry name must end with the object name from your Acumatica endpoint.

For example, Customers is exposed as Customer in Web Service Endpoints.

Acumatica Web Service Endpoints, Default 24.200.001 endpoint tree with the "Customer" entity highlighted

For customers, end the inquiry name with -Customer.

For example: Stacksync-AR-Customer.

3. Add the NoteID field

Open the Generic Inquiry you want to use:

  1. Open the inquiry.

  2. Open the Results Grid tab.

    Acumatica Generic Inquiry "Stacksync-AR-Customer" with the "Results Grid" tab highlighted
  3. Add the NoteID field for the object. For customers, use:

    Object: Customer
    Data Field: NoteID
  4. Save the Generic Inquiry.

    Acumatica Results Grid with a Customer row using Data Field "NoteID" added, and the Save button highlighted

Include NoteID in the inquiry output. Stacksync requires it in the push notification payload.


If you have any questions or run into any blockers, reach out anytime at hello@stacksync.com and the Stacksync team will be happy to help.

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