> For the complete documentation index, see [llms.txt](https://docs.stacksync.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.stacksync.com/ai-agents/genies.md).

# Genies

Genies are AI agents that live in your Stacksync workspace. Each genie has a **master prompt** that defines its job, and **skills** built on your existing connections (Salesforce, NetSuite, Hubspot, and more) that the genie can use to get real work done.

You talk to genies through **interfaces**: Slack, Microsoft Teams or Email. One genie can have several interfaces at once, the same copilot can answer a Slack mention, a Teams thread, and an inbound email.

### Create a genie

#### 1. Click Genie in Create Resources

<figure><img src="https://30665716-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBFDCN6qX9hb14lsVkjPf%2Fuploads%2FvrfqLPkPaSS1REGWQsLy%2Fimage.png?alt=media&amp;token=761e7c67-b478-454d-8916-d8a3b17c697c" alt=""><figcaption></figcaption></figure>

#### 2. Describe the Genies task

<figure><img src="https://30665716-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBFDCN6qX9hb14lsVkjPf%2Fuploads%2FHPnAqqPuEdbvWEueUCry%2Fimage.png?alt=media&amp;token=175f1d9c-13c0-4d74-b313-87a9bce6a272" alt=""><figcaption></figcaption></figure>

Click Build Genie and review the Genie's instructions on the next page

#### 3. Add an Interface

Open the genie's **Interfaces** section and click **Add**. Follow the setup page for your channel:

* Slack
* Microsoft Teams
* Email

<figure><img src="https://30665716-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBFDCN6qX9hb14lsVkjPf%2Fuploads%2FMVcIihS62rmRqgNJELrl%2Fimage.png?alt=media&amp;token=3c0f18c1-80e8-40b0-89de-1a673938f6be" alt=""><figcaption></figcaption></figure>

#### 4. Add Skills

Skills are modules the genie may execute (create a record, send a message, run a query). Each skill uses one of your workspace connections. You can require an **approval** before a skill runs.

<figure><img src="https://30665716-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FBFDCN6qX9hb14lsVkjPf%2Fuploads%2FIbvrElTGqwXggBuVLxIh%2Fimage.png?alt=media&amp;token=72fbca50-92ad-4312-9007-a2fa2801d293" alt=""><figcaption></figcaption></figure>

#### 5. Review the Genie's configurations and Click Create

Your Genie is now ready to be used for your Enterprise use cases

### Access rights

{% hint style="warning" %}
**If your genie doesn't answer teammates, check this first.** By default, a genie only answers people who are signed-in members of your Stacksync workspace. To let everyone in a connected channel use the genie, open the genie's **Access rights** tab and set **Who can use the Genie** to **Public (authentication not required)**.
{% endhint %}

### Status

The **Access rights** tab also has a status toggle. Setting a genie to **Inactive** stops it from handling new messages on every interface and suspends its scheduled tasks.